Privacy policy
Last updated: 30 October 2026
This is a translation for information purposes. In case of discrepancy, the Spanish version prevails.
This page explains which personal data we process when you use this website, why and for how long, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on data protection and digital rights (LOPDGDD).
1. Data controller
- Controller: Apligam Crilato, S.L.
- Tax ID (CIF): B-91513812
- Address: C/ Johann Gutenberg, 14, 41300 San José de la Rinconada (Seville), Spain
- Data protection email: apligam@apligam.com
- Phone: +34 954 795 623
We have not appointed a data protection officer because our activity does not require one.
2. What data we process
Quote request form. Your name, company (if given), email address, phone number, the service you are interested in, sizes and quantities, your project description and any files you attach (drawings, sketches or photographs; up to 5 files and 15 MB in total).
Contact by email or phone. The data you give us when you write or call and the content of your enquiry.
Technical data. To stop automated and abusive submissions, the form keeps an encrypted fingerprint of your IP address (not the address itself) for one hour. Like any website, the server also logs incoming requests (IP, date, page requested and browser); these logs are deleted automatically after 14 days.
How you reached the website. To know which channels bring us customers, when you arrive from another website (for example, a search engine) we keep for up to 3 hours the page you landed on and the domain you came from, linked to an encrypted fingerprint of your IP address and browser (not the IP itself). If you request a quote during that time, this information is stored with your request; otherwise it is deleted automatically. We do not use cookies or store anything in your browser for this. The legal basis is our legitimate interest in knowing how customers find us.
Please make sure the files you attach contain only what is needed for the quote: if you send photographs, avoid showing people, number plates or other third-party data. If you give us data about other people (for example, a colleague as a contact), you must have informed them first.
3. Why we use it and on what legal basis
| Purpose | Legal basis |
|---|---|
| Reviewing your request, preparing the quote and answering your enquiries. | Steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR) and your consent when you submit the form with your files (Art. 6(1)(a)). |
| If you accept the quote: manufacturing and delivering the order, invoicing it and handling warranty claims. | Performance of the contract (Art. 6(1)(b)) and compliance with commercial and tax obligations (Art. 6(1)(c)). |
| Protecting the website from automated submissions, abuse and attacks. | Legitimate interest in the security of the site (Art. 6(1)(f)). |
We do not use your data for advertising, we do not sell it, and we do not carry out profiling or automated decision-making.
4. How long we keep it
- Quote requests and their files: deleted automatically from the website 2 years after receipt, or earlier if you ask us to.
- Emails and enquiries: as long as needed to deal with them and at most 2 years after the last contact if no order follows.
- If you become a client: for the duration of the relationship and then for the statutory periods (6 years for commercial records under the Spanish Commercial Code, 4 years for tax records), blocked and available only to courts and authorities.
- Server logs: 14 days.
- Backups: encrypted server backups are rotated periodically; deleted data disappears from them when they expire.
5. Who we share it with
We do not share your data with third parties unless required by law (for example, with the tax authorities or courts).
To run the website we use service providers that process data only on our behalf, following our instructions and under a data processing agreement (Art. 28 GDPR):
- Website and form hosting: private server hosted by Aruba S.p.A. in Italy (European Union).
- Off-site backups: Hetzner Online GmbH, Germany (European Union).
- Company email: IONOS (1&1 IONOS España S.L.U.), servers in the European Union.
There are no international data transfers outside the European Economic Area.
6. Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent without affecting processing carried out before withdrawal. Write to apligam@apligam.com or by post to the address in section 1, stating which right you wish to exercise. If we cannot verify your identity, we will ask you for information or a document to confirm it. We will reply within one month.
If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es, C/ Jorge Juan, 6, 28001 Madrid) or with the supervisory authority of your country of residence in the EU.
7. Security
The website always uses an encrypted connection (HTTPS). The files you attach are stored in a private folder on the server, with no public address and random names, and only authorised Apligam staff can download them. Access to the website’s administration is restricted and encrypted backups are made.
8. Children
This website is aimed at companies and professionals. We do not knowingly collect data from children under 14; if we find we have received any, we will delete it.
9. Changes to this policy
If we change the way we process your data, we will update this page and its date. If the change is significant and we have your email from a pending request, we will let you know.