Frequently asked questions about acrylic and orders
Here are the most common questions about our work and about acrylic. If yours is not here, email or call us.
Quotes and orders
How do I request a quote?
Send us a design or sketch with the dimensions and quantities, by email or using our quote form. We will reply as soon as possible with a quote to your inbox.
What format should I send my design in?
To get an idea and give you a quote, any format showing the dimensions will do: a hand sketch, a photo or a PDF. For production we need a vector design (for example DXF, DWG, AI, EPS or vector PDF).
How do I place an order?
To accept the quote we ask for a 40 % deposit by bank transfer to any of the accounts shown on the quote. You can also pay in cash or by card at our premises.
What payment methods do you accept?
Bank transfer, cash or card. All terms are set out in the quote.
Do you make one-off pieces?
Yes. We make anything from a single unit, such as an award or a prototype, to large runs of identical parts.
Do you offer delivery?
Yes. We deliver anywhere in Spain (except the Canary Islands) and Portugal, and to the rest of Europe and other countries on request: tell us the destination and we will include shipping in your quote. You can also collect your order from our workshop near Seville. Lead times depend on each project and are stated in the quote.
Sizes, materials and techniques
Do you supply acrylic sheets cut to size?
Yes. We cut a sheet to any size, to the millimetre, in thicknesses from 2 to 100 mm (2, 3, 4, 5, 6, 8, 10, 15, 20 mm…). We start from full sheets, but only cut and charge for the piece you need. If you would rather buy online with an instant price, you can do so at Crilato, our online shop (in Spanish).
What materials do you work with besides acrylic?
Solid and multiwall polycarbonate, polyethylene, foamed and solid PVC, Dibond and other composite panels, two-ply ABS (Gravoply), acrylic and polycarbonate tubes and rods, polypropylene and wood. Details under custom cutting.
What is the largest size you can cut or print?
- Laser cutting and engraving: 1400 × 1320 mm bed, cutting up to 15 mm thick.
- CNC machining: 3660 × 1220 mm format.
- Direct UV printing: 3050 × 2050 mm area.
Do you polish the edges?
Yes. With acrylic you can choose an unpolished (matt) or polished (glossy) edge. Laser cutting leaves a polished edge straight away.
What are the technical properties of acrylic?
We have the manufacturer’s technical data sheet covering cast and extruded acrylic. We summarise the main properties under custom cutting and in cast or extruded acrylic.
About acrylic
Why choose acrylic?
Because it combines the best of several materials: the optical qualities of glass, the mechanical qualities of wood and the electrical qualities of plastics. It is very strong and can be drilled, moulded, sanded, welded and cut as required; it takes colour without losing its translucency; and it is a thermal, acoustic and electrical insulator as well as waterproof. That is why it is the ideal material for so many manufacturing processes.
How should I clean acrylic?
For surface dirt, use a damp cloth with water only and leave to air-dry; ideally, do not rub, so as not to scratch it. For stains, dilute a little neutral soap without alcohol and repeat. Avoid products containing alcohol or acetone, which damage the material.
Can scratched acrylic be restored?
Yes. Acrylic has a hardness similar to aluminium and metal objects will scratch it, but its appearance can be restored by polishing the surface.
About us
Where are you and what are your opening hours?
At C/ Johann Gutenberg, Polígono Industrial El Cáñamo I, 41300 San José de la Rinconada (Sevilla), Spain. Open 7:30 to 15:30. See how to find us on our contact page.
What is the difference between Apligam and Crilato?
They are the same company. Apligam is the factory, handling custom projects for companies and institutions; Crilato is our online shop for acrylic sheets cut to size and acrylic products.